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Elevator Malfunction
  • Push the Emergency Phone button and press the intercom button. It will automatically ring to an offsite Answering Service that is answered 24/7.
  • Give the person who answers the phone your location and the cab number on the elevator cab panel.
  • The answering service will provide updates to the Level 1 lobby security desk.
  • Do not panic! Modern elevator technology provides for redundancy of safety features. The system is designed to shut down until it is checked and reset by an elevator technician.
  • There will be a short delay until an elevator technician arrives onsite, and the elevator controls are corrected. The elevator is secure - it will not fall.
  • Do not attempt to escape by forcing open the door.
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