In the event that an accident or illness of an employee or visitor takes place in your office area:

• Call Emergency at 911.
• Give Emergency Dispatcher the following information:
• Your name
• Building name and address
• Floor number and location of emergency on floor
• Any details of accident or illness

Contact the BMO between the hours of 8:00 AM and 5:00 PM If an emergency occurs after hours call the BMO; inform the answering service you have called 911 and briefly describe the nature of the emergency. The answering service will dispatch the call to the appropriate BMO employee.

• Do not move injured/ill person. Try to make them as comfortable as possible.
• Whenever possible, have someone meet the emergency unit in the lobby.
• The emergency unit will be with you shortly and will administer necessary medical assistance.

Determine, if possible:

• Name, address and age of injured/ill person
• Nature of problem
• Allergies and if currently on any medication
• Local doctor

REMEMBER: at all times, try to remain as calm as possible!