Report all emergencies to the appropriate local authorities first, by calling 911 for fire, police and/or ambulance.
A second call must be made to Building Security at (281) 822-3028.
A third call must be made to the BMO at (713) 989-1900. When calling, provide the following information:
- The nature of the emergency
- Floor, suite number, person calling, and phone number
Below are some common-sense procedures to follow in almost every type of emergency:
- Remain calm. Panic can cause more damage and/or injury in many cases than the emergency itself.
- Contact the appropriate party immediately and relate all pertinent information such as the exact location of the emergency, name and nature of emergency, etc.
- Do not add to the situation by exaggeration or by relating irrelevant or unsubstantiated statements.
- Do not become a spectator. Head away from, not toward, the problem area. Avoid getting in the way of emergency personnel.
- Follow the directions of those in charge.
- If evacuation is necessary, use the appropriate areas designated for this purpose, remain calm and be courteous to others.
We strongly recommend that each Tenant establish an internal procedure for handling emergencies, which mirrors the City of Houston High Rise Office Building Life Safety Plan. Appropriate Tenant representatives should be appointed and given the responsibility of coordinating emergency procedures, in cooperation with the BMO. The BMO shall be provided with the name and telephone numbers (both during and after-hours) of the emergency coordinator.
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The Tenant’s emergency coordinator should be familiar with the location of all emergency exits, equipment and telephone numbers of all emergency services. The BMO should be made aware of any special or unique situations within the Tenant’s area such as:
- Mobility Impaired personnel requiring assistance
- Unusual working hours
- Special equipment or materials which would be either helpful or harmful in the event of an emergency
